Laundry Wand is a one-stop shop for all your garment care needs. Our standard services are in laundromat washing, wash and fold, free pickup and Delivery. Dry cleaning pickup and accomidating any special washing requirments. We also offer garment repairs, and can handle most specialty items you will need washing. Our friendly drivers will pick up and delivery drivers will pickup your items when scheduled, so that you can enjoy some peace of mind and focus on things that are more important to you.

Certain non-clothing items. - Pillows - Curtains* - Commercial linens - Sofa covers - Area rugs - Sleeping bags These specific non-clothing items often require a specialized cleaning process that we are not equipped to provide as clothing care experts. *For more information on curtain cleaning, please see our FAQ Do you clean curtains? Contaminated items We cannot accept items that have been contaminated with: - Bodily fluids from a human or pet - Excessive pet hair - Moisture if the item is still wet or damp - Mildew - Bedbugs - Poison ivy or poison oak oils - Hazardous chemical residue We cannot accept these items because they may pose a risk to the safety of our employees and/or they may pose a risk to the items of other customers cleaned in the same facility. Specialty care clothing items - Wedding dresses - Vintage clothes (in some cases) - Costumes - Hats/Headwear - Shoes - Fur & Animal products (feathers, fur coats) - Purses/handbags These clothing items require specialty care that falls outside of our area of expertise. We are more than happy to offer suggestions for services that do specialize in these items and answer case-specific questions if you are unsure about a certain piece - call or come in and talk to us.

We take great pride in providing high-quality cleaning for every garment you give us. We have developed several steps in our process to ensure that your clothes always receive the best care. We rely on our experience and do all the laundry ourselves, For dry cleaning we use the very best partners. We work with the best: We have a thorough vetting process and always make sure that our cleaning partners are well-managed, environmentally conscious, and follow industry best practices. We provide constant feedback: We work closely with all of our cleaning partners and provide them with thorough, detailed, and actionable feedback to ensure that they deliver a consistently great product. We have quality built into our internal process: We have several additional processes outside of the cleaning process in place to ensure that your garments are inspected while they are in our care. No item can pass our “quality control” check and be returned to you without a member of our internal team reviewing it. We’ll do what it takes to get everything right: We are confident that your items will receive the best quality cleaning possible. If you find a stain that has slipped through the cracks or your garment doesn’t meet our (or your) quality standards, please email care@rinse.com and we’ll provide a complimentary re-cleaning. To learn more about our world-class cleaning quality and how we demonstrate it here is a link to our Ask James video series. We follow best practices for cleaning all Wash & Fold orders we receive. This includes separating lights and darks, washing in cold water, and using low heat for drying. We provide the option to choose scented or hypoallergenic detergent. If you have special requests or preferences around detergent, or fabric softener, you can adjust your preferences here. For any other requests, please reach out to care@rinse.com and we will be happy to help you out.

We follow best practices for cleaning all Wash & Fold orders we receive. This includes separating lights and darks, washing in cold water, and using low heat for drying. We provide the option to choose scented or hypoallergenic detergent. If you have special requests or preferences around detergent, or fabric softener, you can adjust your preferences here. For any other requests, please reach out to care@rinse.com and we will be happy to help you out.

We follow best practices for cleaning all Wash & Fold orders we receive. This includes separating lights and darks into seperate washing machines and pre-treating stains and washing them in cold water. We provide the option to choose scented or hypoallergenic detergent and have our own homemade custom scented detergents you can choose. If you have special requests or preferences around detergent, or fabric softener, you can adjust your preferences in the Schedule a Pickup ordering system.

Yes, 15lbs in-store and 30lbs for pickup. In some cases there are larger items that are charged on a per item basis. These items include: Comforter/Duvet: $30 Duvet Cover: $15 Bath mat: $5 Sheets or Tablecloth: Per lb The reason we charge separately for these items is because they require washing and drying to be separated from the rest of your order. Comforters in particular take several hours to dry on air-only setting, which is why it’s an industry standard to charge them at a higher rate. If your Wash & Fold order does not contain larger specialty items it is charged by weight.

While we cannot guarantee a specific brand, you can select the general type of detergent you would like. These include: Scented: This is our default detergent offering, which provides the traditional scented laundry smell. Hypoallergenic: We have several customers who choose hypoallergenic detergent, specifically families with young children, or individuals with sensitive skin. You can update your preference from your customer profile page (along with other cleaning preferences), or email us at care@rinse.com. Please note that we do not accept detergent from customers. Our minimum order for Wash & Fold in-store is 15lbs and 30lbs for pickup and delivery. We accept orders under the minimum 15 lbs or 30 lbs for pickup and delivery but those orders will be subject to a fee that reflects the difference. (In other words, you’ll pay for the 15 lbs or the 30 lbs even if the wight is less).

We first weight your laundry order when arrives at the laubndromat and update the Schedule a Pickup system so you can see the weight. We will then take your Dry Cleaning to our partners facility and book it in there. The Dry Cleaning and Laundry wash and fold services include stain treatment. The entire order is inspected at each step of the process to ensure it meets our quality standards before being returned to you by one of our drivers.

After laundering with the rest of your Wash & Fold, Hang Dry items will be hung up on hanger to dry in the air. We will then return them to you on those hangers. Our Hang Dry service is recommended for delicates and synthetics that should be air dried.

After laundering with the rest of your Wash & Fold, Hang Dry items will be hung up to dried. Our Hang Dry service is recommended for delicates and synthetics that should be air dried. Please note that Hang Dry is different from our Launder & Press service, which is typically provided by dry cleaners for items that are safe to launder, but you want returned pressed and hung. Hang Dry items are not pressed after drying, just folded, so they may be returned with wrinkles.

Our vans currently do daily pickups in NELA, Pasadena and Downtown LA. Covering these specific zipcodes: 90017, 90071, 90099, 90189, 90030, 90050, 90051, 90052, 90053, 90054, 90055, 90060, 90072, 90074, 90075, 90076, 90078, 90080, 90081, 90082, 90083, 90086, 90087, 90088, 90093, 90009, 90013, 90079, 90012, 90065, 90031, 90096, 90041, 90042, 90032, 91105, 91123, 91030, 91031, 91102, 91109, 91110, 91114, 91115, 91116, 91117, 91118, 91121, 91124, 91125, 91126, 91129, 91182, 91184, 91185, 91188, 91189, 91101, 91106. We are open to picking up for anywhere in Los Angeles if the order is sufficent so please call us to check.